Alliance Training and Testing is committed to providing our customers with the highest quality security training services. We believe quality is essential to our success and constantly strive to improve our processes and procedures.
Our quality management system ensures that our security license training and certification programs meet or exceed our customers' expectations. Our quality management system is based on the following principles.
Customer Focus
- We are committed to understanding our customer's unique needs and providing the highest quality security training solutions that best meet them.
Leadership
- We are committed to providing leadership and direction for our quality management system. We believe everyone in our organization has a role in ensuring quality.
Process Approach
- We take a systematic approach to identifying, understanding, and managing our processes. We are committed to continuous improvement of our quality management system.
Evidence-Based Decision-Making
- We base our decisions on facts and data.
Mutually Beneficial Relationships with Suppliers:
- We build mutually beneficial relationships with our suppliers to ensure we have the resources to provide quality armed and unarmed security training services.
- Our instructors speak from a position of authority in the security training industry. We use only qualified security instructors who have extensive experience in the subject matter they are teaching.
- Our training materials are up-to-date and accurate. Our license and certification training materials have been adopted as the standard for the State of Tennessee; we continually change our security training programs to comply with the laws. We provide additional free training resources to support our customers' journey to becoming licensed security guards.
- We provide our customers with various online and in-person security officer training options to meet their needs. We expand our offerings through mutually beneficial partnerships with organizations.
- We offer comprehensive resources to help our customers get the most out of our training and testing services and discounted training options to get the most for their money.
We are proud of our commitment to quality, and we believe that it is one of the things that sets us apart from our competitors. We are confident that our customers will be satisfied with the quality of our security license training services.
We are confident that our commitment to quality will help us to continue to be the leading provider of Tennessee security guard training services in the industry.
